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Markus Gloor

Director of Operations

With more than two-decade experience in both hospitality and FMCG with international brands such as Movenpick and Starbuck in Switzerland and Thailand, Markus has held various positions in both brands and other companies prior to joining GLOW Hotels & Resorts in 2014. Markus quickly embraces a multi-disciplinary approach to the different areas in both operations and strategic business planning. As a Director of Operations in Thailand, Markus works closely with general managers to ensure staff satisfaction, guest experience, and achieve business goals.

Vo Thi Kieu Anh

Human Resources Director

Kieu Anh takes responsibility for the HR operations of Lodgis and Fusion corporate office, providing essential input into daily human resource operations, policy and longer-term strategy, overseeing recruitment as well as supporting properties’ HR. Holding qualifications in English, foreign trade and accountancy, Kieu Anh has a strong background in senior HR management, including building, updating and launching internal standards of operating procedures in compliance with legal requirements. Her previous role includes Head of Human Resources Vietnam with Jones Lang LaSalle Vietnam.

Nguyen My Quyen

Group Human Resources Manager

With 11 years of experience under her belt, Quyen has built a strong reputation in the hospitality industry for HR management. Prior to her role at Fusion Group, she worked for Accorhotels and Vingroup for 8 and 2 years respectively. She has held many important roles in both human resources and training. She also possesses a strong understanding of hotel operation. She came to the realization that talent management and organizational culture are what she prefers working at.

Bui Thanh Trung

Group IT Director

As Fusion’s Group IT Director, Trung takes care of IT operations at corporate head office, and provides support for the hotels. His experience in information technology spans more than a decade, including the role of IT Director with Oceanami Villas & Beach Club where he was responsible for relating IT & ELV during their opening period, taking care of their network infrastructure, PMS, POS and maintaining compliance with inventory interfaces. His technical skills in network management, database systems and operational systems in a hospitality context provide great value to Fusion.

Tran Thi Huyen Trang

Group Finance Manager

Trang joined Fusion as Group Finance manager with nearly 10 year experience of Finance & Risk management field in big companies. Possessing a diversified range of professional experiences in transforming Finance system at Vinpearl and leading multiple advisory project of SOP & IA development at a Big 4 audit firm, Trang accompanied with Fusion’s properties such as consulting finance and tax accounting issues, performing internal audit period, monthly P&L performance analysis and annual budget review. Moreover, Trang also has a solid educational background from ACCA (Association of Chartered Certified Accountants) and various management skills courses.